IMPORTANT NOTICE
When you have paid at PayPal you will see a button to 'continue shopping' or 'return to MERCHANT' - you MUST click this button to complete your order.  If you do not return to the site after payment, our system will not register your star correctly OR inform us of your order.

Add Our Domain 'www.wish-uponastar.com and .co.uk' and 'webmaster@myhelpticket.com' to your 'ALLOWED SENDERS LIST '(White List Us) Or Your ISP May accidently block our email reponse to you- If you do not receive your Star Order Details 30 minutes from time of ordering, check your spam/junk folder, just in case it has fallen into it. We are finding that Yahoo, MSN and Hotmail email addresses are BLOCKING automated emails, thanks to their new spam software that doesn't work so well and sometimes blocks emails that you want as well as spam. Your Payment will show as Galaxy Visions- Galaxy Visions Group. Try to AVOID using Yahoo, MSN and Hotmail (any free email accounts) email addresses because you may not get the our email. If you do not receive the confirmation of order- submit a help request, after checking your spam/junk folder, and you ensuring you have whitelisted us- Submit a Ticket only after you ensure that you have followed our Guidlines as above. Provide all relevant order details, name email you ordered with, date your and star name, message, address to send too etc to, Our Help Desk

This site's checkout is provided by Paypal. Paypal servers offer the highest level of security and encryption so your details are safe. They process your credit card details - we do not have access to these reducing the risk of your card details falling into the wrong hands

You will notice an unbroken key or padlock icon on the status bar of the browser window when you are on our order pages (when you click "Order Now" above).

You will also see that the URL address starts with https:, which also indicating a secure page. This indicates your information is being encrypted during its trip across the Internet to prohibit viewing by a third party.

Also, we do not process your credit card details online. These details are proccessed at our ordering centre to ensure your payment information does not get stored online.